A distinguished veterinarian and animal behaviorist outlines a series of case studies with domestic and exotic animals that demonstrate how perceiving the world from the perspectives of animals can enrich human appreciation for life, improve relationships and reorder personal values.
Describes the true story of how the eccentric Polish scientist tasked by the Nazis to create a typhus vaccine hid the intelligentsia from the Gestapo by hiring them to work in his laboratory.
Featuring previously unpublished landscape photographs and complemented by a downloadable app, a detailed reference written in consultation with NASA scientists documents the ambitious space expedition through inside stories, accessible science and theories about the future of space exploration.
A portrait of everyday life in Dickensian London evaluates the Victorian era as a time of unprecedented transformation marked by rapid construction, railways, street lighting, and population booms at every economic level.
Relates the stories of two families, one black and one white, who trace their ancestry to the same Texas slave plantation, and the author's discovery that his counterpart in the African American family is NFL running back LaDainian Tomlinson.
Describes the story of a journalist who befriended the notoriously quiet and private author of To Kill a Mockingbird, eventually moving in next door to the writer and her sister and becoming part of their life in Alabama.
Whether it's the interminable hold times, the multitude of buttons to press, or the automated voices before reaching someone with a measurable pulse — who hasn't felt exasperated at the abuse, neglect, and wasted time when all we want is help, and maybe a little human kindness? Your Call Is (not that) Important to Us is journalist Emily Yellin's highly entertaining and far-reaching exploration of the multibillion-dollar customer service industry and its surprising inner workings. Since customer service has a role in just about every industry on earth, Yellin travels the country and the world, meeting a wide range of customer service reps, corporate decision makers, industry watchers, and Internet-based consumer activists. She shows the myriad forces that converge to create these aggravating experiences and the people inside and outside the globalized corporate world crusading to make customer service better for us all.
Matthew Tribbe offers a narrative of the 1960s and '70s that looks at the story of the Apollo moon landings as the story of America itself in a time of dramatic cultural change.
The moments of grandeur and weakness, the aspirations, and the problems of America's test pilots and first astronauts are revealed in an exploration of the dimensions of their inner lives in space and on the earth. Reprint. 25,000 first printing.
A follow-up to the best-selling The Theoretical Minimum comprehensively explains the theory and associated mathematics of quantum mechanics, providing coverage of topics ranging from uncertainty and time dependence to particle and wave states.
Recounts the demise of the "unsinkable" Titanic, the massive luxury liner that housed extravagances such as a French "sidewalk cafe" and a grand staircase, but failed to provide enough lifeboats for the 2,207 passengers on board.
Drawing on research and a firsthand account of the 2012 expedition, this true story of survival, which moves between World War II and present day, follows the survivors of a cargo plane crash in 1942 and their days spent fighting for their lives during an Arctic winter.
An analysis of the human attraction to darker areas of life draws on findings in a wide range of disciplines and cites diverse examples to conclude that people experience renewal when they confront pain and death.
In 1945, a sightseeing trip over Shangri-La turned deadly when the plane crashed, leaving only three survivors who, battling for their survival, were caught between man-eating headhunters and the enemy Japanese. A real-life adventure drawn from personal interviews, declassified Army documents and personal photos and mementos.
Describes how the chairman of Vaughan-Bassett Furniture fought for his more than 700 employees in a small Virginia town using legal maneuvers, factory efficiencies, and his wits and determination in the wake of sales losses to cheap Asian furniture imports.
The only professional fighter in history to return to the ring after open-heart surgery, a rising star in professional kickboxing shares how he overcame repeated obstacles to realize his dreams and discusses the fights — both in and out of the ring — that have shaped him.
A celebration of 78rpm record subculture reveals the growing value of rare records and the determined efforts of their collectors and archivists, drawing on historical research and preserver interviews to explore the music of blues artists who have been lost to the modern world.